Minerva Merchant Services

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What Happens First When You Switch

Before anything changes, we look properly at what you already have — your processing and your rates, and for a restaurant your website, your Google listing and your marketing.

Send the details through and we will get back to you.

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Before Anything Changes

Most owners who talk to us are not looking for a sales pitch. They want to know whether the thing they are paying for today is actually costing them, and that question cannot be answered from the outside.

So the first thing we do is not a proposal. It is a full analysis of what you already have.

A Full Analysis Of Your Processing And Your Rates

For every business, that means a full analysis of your current processing process and your rates. The best place to start is one recent processing statement, because it shows your volume, what you are actually paying, and the fees that have a habit of creeping in over time.

We go through it with you line by line, so you know what each charge is for rather than what a summary line claims. That is the point of doing it before anything else: an owner should understand what they are paying today before deciding whether to change it.

If the honest answer is that staying put is the better call for your business, we will tell you that instead. There is no obligation either way, and no pressure to move.

For Restaurants: Website, Listing And Marketing

A restaurant has a second half to this, and it is usually the half nobody has looked at.

For restaurants we do a full analysis of your website, your Google Business Profile and your marketing performance. That means how your site reads on a phone, whether your listing carries the right hours, phone number and location, and how the marketing you are running is actually performing.

Most people choosing somewhere to eat are not browsing — they are looking for something specific and deciding from what they can find in the first few seconds. So this part of the analysis is about the things a customer checks before they call, not about an ad budget.

What That Means For You

You end up with a clear picture of what you have, what it costs, and what is worth changing. Only then is there anything to decide.

From there, a setup runs in four steps: you tell us what you use today, we go through it with you in plain language and in writing, equipment arrives configured and we install it on site with your team shown how to use it, and then you have one number to call — the same one you called on day one.

The takeaway

Nothing changes before we have looked at what you already have. Send us one recent processing statement and we will go through it with you, and for a restaurant we will look at your website, your Google listing and your marketing at the same time.

Next step

Tell Us What Your Business Uses Today.

Send the details through and we will get back to you. If you are switching, one recent processing statement is all we need to start — we go through it with you line by line. Either way you will get a straight answer, and there is no obligation to go further.

Mon–Sat, 9am–5pm · support@minervapays.com